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i deposited R$80 and its been over 3 hours?



over 3 hours and it still hasnt came into my wallet, this is weird as it usually takes 5 minutes and i use the same method everytime. I also try to get ahold of live support and they only get back to me with automated messages! someone please help me! thank you in advance. 

heres the deposit it says click to finish transaction which i already have and it already has taken the money from my bank! and when i click it it takes me to successfull payment screen?


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